Corporate Governance and Business Ethics
Rights and interests of shareholder, investor relationship, operation and independency of the Board of Directors, code of conduct, anti-fraud/anti-laundering policy, etc.
Evergreen's operational performance, investment gains and losses, financial information, operating costs and other information, as well as the indirect economic impact caused by the operation process.
Shipping Line Operation
The status and future outlook of ship design, route planning, alliance strategy, development of business policy, etc., and how to respond to changes from the external environment, etc.
Risk identificatiaon, analysis and management on different operational aspects, and identification of future opportunities.
Climate related risks and opportunities
Evergreen's evaluation mechanisms, reaction plans, future plan, goal effectiveness evaluation, etc., in response to the impacts and opportunities brought by climate changes, which including extreme climate and carbon pricing trend.
Employee training on anti-terrorism response and risk awareness, emergency contingency plans and notification system development, etc.
Policies and procedure of supplier management and procurement. Has the principle of sustainable procurement been applied? Does supplier audit consider sustainable aspects such as human rights, business integrity and environmental proctection, etc.
Evergreen's status on legal compliance, policy disseminaiton and any significant violation.
Evergreen's method on guarding customer privacy and transaction security; and its compliance status on data protection regulations.
Service Quality and Customer Satisfaction
Evergreen's approach to improve service and quality, maintain good customer relationship, and marketing.